Frequently Ask Questions

Frequently Asked Questions

It is difficult to quote an average price, due to the enormous range in requirements for a site. According to Business Week Online, a designer might charge 5,000+ or more for a basic Web site, not including Web hosting fees.

There are many, many factors that influence the ultimate cost of any given website, and we encourage you to read our article regarding Website pricing for more information and guidance in searching for your Website provider.

We specialize in XHTML, CSS and Bootstrap, but are very experienced with JavaScript, DHTML, XML, PHP, Asp.Net, Android and others. Although it’s unlikely, if there’s something we can’t do, we can reach out to our network of partners for additional services (at no additional cost to you).

We give as much latitude as we possibly can. After you’ve identified the general format and color schemes of your preferred design, we’ll complete up to 2 rounds of major revisions at no charge. All minor revisions are provided at no charge.

Absolutely! In fact, we encourage it. We build your website on our development server, and provide you with a username and password so that you can log in and monitor the progress of your site. During this phase, we encourage your feedback if something isn’t quite the way you envisioned it or if you’ve changed your mind. Once your site is ready and you have provided your approval, we release it live on your server and submit your URL to the major search engines.

The choice of domain name depends on how you plan to use it. In most cases, it makes sense to choose one that is easy to pronounce and spell if you will be telling people about it over the phone. Above all, you should choose a name that is memorable and not confusing.

Our standard timeline is 3-6 weeks to complete a website but this depends on the project since the size and pace of any project is set by each client. How much input you can provide during the initial stages, your feedback, how soon the content is provided – all this affects the speed of completion. The functionality and revisions required will also play a role in your timeline.

Yes! We love it when our clients take control of their website and learn to manage the content on their own website. You will have full access to the backend of your new WordPress website upon migration to make simple text updates, photograph changes, new products and pricing can easily be changed on your own. However, we do recommend a professional (developer) to complete more complex changes and maintenance such as plugin updates, design or structure changes, and complex functionality requirements. We provide hourly tutorials upon completion of your website at $120 + HST per hour if you are interested in learning how to navigate through the backend to make minor updates independently.

We can help maintain your website, or you can do so yourself with the more minor changes. The choice is 100% up to you. We provide on-going support for many of our clients but it is not mandatory and you will not be charged a monthly fee. You can contact us as you require updates to your website and we will provide an hourly quote based on your requests.

No, you will be responsible for website hosting and domain. This will ensure that you will have full access to your website upon migration. However, we can recommend hosting packages to you (Godaddy or many other) and we will complete the migration to your new hosting including in our website design package pricing.

Absolutely! Having a mobile-friendly website is more important than ever! We work hard to ensure your website is responsive on modern devices and browsers.

A lot! Your input and feedback is crucial to this website design and development process. We’ll start with a lot of questions about your needs, your likes, your wants and work with you to develop just the right look and functionality. We also request you to provide sample websites before we begin your project. Remember this is your website and we need your help and direction as to your final vision. We’re a team and look forward to hearing your ideas.

No, the build of your website does not include monthly SEO. All items that we add to your website including text, photos and video can be seen by Google but that doesn’t mean you will rank #1.

Yes! we work with all types of businesses – new, small, to big corporations. We are excited to work and guide new businesses who are passionate about taking their first steps into an online presence and making their vision come to life.